Server Management

Server Management

QuadraNet is proud to offer 24x7 Server Management as an available upgrade. By upgrading your server's support coverage to our managed tier, you'll be able to leverage our years of experience, and will have access to our 24x7 hosting experts, ready to tackle any issues you may be having.

24x7 Server Management is an upgrade available for dedicated servers and InfraCloud customers, and colocated devices in most cases..

Management Type
Availability
Accessible by
OS Supported
Migration Assistance
Minimum Contract
Reactive
24x7x365
Phone, Email, Ticket
Linux, Windows
Yes*
6 Months
$29/MO
Proactive
24x7x365
Phone, Email, Ticket
Linux, Windows
Yes*
6 Months
$39/MO
Custom Management
24x7x365
Phone, Email, Ticket
Linux, Windows
Yes*
6 Months
Varies

* QuadraNet's managed support covers for all system aspects listed below. Please note that the following outline is not set in stone as every client has different needs, and we will do our best to accommodate those requirements.

- Physical hardware management & replacement
- Network availability
- Kernel Upgrades, OS Patches
- Backup & Restoration Assistance
- Apache, PHP, MySQL Updates
- MySQL Optimization
- Custom DNS Configuration
- High Server Load troubleshooting
- Installation of your desired control panel
- Control panel and OS optimization
- Security hardening (rootkit hunter, clamav antivirus, CSF - software firewall installation and configuration, securing sshd, and more)
- Free server migration from remote system with the same control panel
- Management of all aspects of the operating system, help and troubleshooting of any issues that are related to the operating system or control panel (i.e. cPanel/WHM)
- Best-effort support for 3rd party applications

Please be advised that the above is only a guidance to the many services which are included with our managed support tier service. We will always go above and beyond for a customer, and provide the utmost level of help, within reason, to the best of our ability!

Interested in adding server management to your QuadraNet server?

Contact us to add a server management plan to your server, and leverage our 15+ years of technical expertise.