Back in January of this year, ICANN (the Internet Corporation for Assigned Names and Numbers) instated new rules regarding the verification of “whois” information stored for domain names. This means that domain name registrars (the websites you use to register domain names) are required to send you an email after any registrant information is changed for any domain name, a new domain is registered, or if the registrar has reason to suspect that the information specified is invalid. When you receive this email, you’re required to click the verification link, or your domain will be suspended and the nameservers for the domain will be changed, so your website will become inaccessible.
We’re mentioning this now, because lately a flurry of domain names have been suspended for having invalid information. “Invalid” information can simply mean you never received the verification email – if, for instance, you have an old email address listed as the point of contact, you’ll never receive the verification email and you run a high risk of your domain name being suspended.
Please take a moment to login to your domain name registrar’s website and ensure that your domains all have valid contact information. This is required by ICANN and will ensure that your websites and services stay online and remain accessible to the public.
If you need help with this process, please feel free to email our 24x7x365 support team at email@example.com and we’ll be happy to assist you.